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From sales pitches, requests, responses, general correspondence, and project collaboration to any other related method of getting your point across, it is no secret that e-mail is a very important method of conducting business. Proper e-mail etiquette is an essential career skill, especially when remaining professional can make or break your intended message.

This online course was created by e-mail etiquette experts to help teach busy professionals how to compose proper, effective e-mails. It includes hands-on practice, interactive content, step-by-step instruction with audio, plus other great features, and is designed to make learning the program effective and easy, all at your own schedule and pace.

Topics covered:
The Fundamentals of E-Mail
E-Mail Considerations
E-Mail Composition
E-Mail Messages
Efficient E-Mailing
Using Proper “Netiquette”
E-mail Policies