To retrieve your password, click the "Forgot Password" link in the Sign In section and follow the instructions provided.
To change your password, click the "My Account" link in the upper right corner of the page, select Profile, click the "Edit" link under the General section, type your old password, enter your new password, confirm your new password by typing it again and click the "Save" button to save your changes.
Please be certain you are using the correct username and password. If you have already done that, it is possible that you are not logging on with the correct password. To obtain a new password, Click the "Forgot Password" link on the Sign In page to retrieve your password.
Your username is the email address you used to create your account. If you still aren't sure, you can contact customer support at Support@ebsco.com for help.
Your username, which is the email address you used to create your account, cannot be changed. You can only change your password. If your username is no longer valid, please create a new account with a new username/email address.
Updates and changes to your personal profile can be made on the "My Account" page. To change your personal profile, click the "My Account" link in the upper right corner of the page, then select "Profile", and click "Edit" on the section you wish to change.
Once logged in, navigate to the test or tutorial you want to launch and click "Launch." To retake a test or tutorial you have already saved to your portfolio, click the "My Account" link in the upper right corner and then click "Start New Test" or "Start Tutorial" under the product. Before you begin your test or tutorial, it's very important to take a few minutes to read the instructions to be sure you get the most from your experience.
Click the "Save and Finish Later" button at the top or bottom of the page.
Each test varies in the number of questions, type of questions, and timing. Clicking on the name of a test will display a detailed description of the test, number of questions, and estimated time.
We provide you with a true test-taking experience. By taking a timed test, you can learn how to pace yourself and not spend too much time in any one section.
Your completed tests reside on your "My Account" tab. You can always return to them by going to the "My Account" tab and clicking "View Score Report" or "Review Answers."
If you cannot complete a test in one sitting, you have the ability to choose "Save and Finish Later." You can then go back to finish your test at a later time by going to the "My Account" tab and choosing "Resume."
You can retake a test as many times as you wish, regardless of the test mode you choose.
You can use or download an eBook an unlimited number of times.
You have unlimited access to tutorials.
You can take a test in 1 of 3 modes; Learner, Exam Simulation, and Exam Practice. The Learner mode allows you to view the answers to each question as you go along to help you study. The Exam Simulation mode simulates an actual testing environment. The exam is timed and will end when the timer is up. The Exam Practice mode will enable you to take the timed test but the time displayed is not enforced. If the timer runs out, you are not prevented from completing the test. The timer is only intended to help you pace yourself in preparation for real testing situations.
We recognize that users of our products have different learning needs. As such, we provide 3 different test modes to cater to those needs. Selecting a test mode will ensure that you make the most out of your learning experience.
The Learner test mode allows you to view the answers to each question as you go along to help you study.
The Exam Simulation mode simulates an actual testing environment. The exam is timed and will end when the timer is up.
The Exam Practice mode will enable you to take the timed test but the time displayed is not enforced. If the timer runs out, you are not prevented from completing the test. The timer is only intended to help you pace yourself in preparation for true testing situations.
Once you have completed a test, click the "Score My Test" button at the bottom of the page.
The test scores are presented as a percentage of correct answers (e.g., 75% correct out of a possible 100%). If the test scores for the actual exams are presented differently (ex. the GED® test scale of 800), our percentage results will be roughly equated. Test-specific scoring information is provided in the personal score report you receive at the completion of each test.
Our practice tests are based on real exams. Therefore, you will gain confidence in your knowledge of the type of material you need to know prior to taking the real exam.
Yes, your score is private and only accessible by you.
No, we do not use or share this information. It is only used to e-mail you a reminder if you've forgotten your password.
Yes, you are able to print by choosing "File" on your toolbar and then selecting "Print."
If you have any questions or are in need of assistance, please contact Customer Support at Support@ebsco.com.